Fusion 2008: ITSM World Unites in San Francisco
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Case Studies
Application Management
Mining JD Power and Warranty Data Improve Product Quality
Migrating 22 Application Integration Interfaces
Quick Effective Application Testing
Reduce Costs through Application Consolidation
Migrate Applications to Avoid New License Fees
Supporting "home grown" applications
Document Management
Create Document Management Proof of Concept Factory
Secure Intranet for Supplier Document Collaboration
Improving time to delivery by improving document collaboration
Knowledge Management
Capture Application Knowledge Functions and Benefits
Knowledge Monitoring and Capture
Security Management
Investigate Improper Internet Usage
Denying service to unauthorized.
Telecommunication and Networking
Transfer Train and Deploy Celluar Service
Extending access to corporate network