Application Management Services
Minimize application downtime and business interruption time, while maximizing the benefit of each application to the end-user.
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Assessment |
Identifies and evaluates all information about an application, including its quality, supportability, and relationships. |
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Incident Management |
Reviews, analyzes and resolves application problems. |
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Release Management |
Coordinates and manages application releases. |
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Configuration Management |
Maintains documentation and tracks all information concerning each application. |
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Change Management |
Implements a rigorous change process that decreases the negative impact of application changes. |
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Service Continuity |
Minimizes and negates any potential disaster or risk to an application. |
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Availability Management |
Maintains application functionality according to uptime requirements |
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Application Remediation |
Corrects shortcomings in an application to meet technical, operational, or enduser requirements. |
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Capacity Management |
Guarantees through trending analysis and design that the application meets current and future usage requirements. |
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Application Maintenance |
Quickly fixes small to medium defects in application functionality. |